This model doesnt support the heat pump fault alert (L/A terminal). If not, continue to the next step and remove your existing thermostat from the wall plate. Match each labeled wire with same letter on new thermostat. If your outdoor compressor previously ran when your system is heating, you have a heat pump. One last step to take in your Honeywell thermostat troubleshooting crusade before you throw your stat out the window is to verify the clock is set to the correct day and time. If batteries do power up your common wired thermostat, check your breakers, furnace power switch, and furnace door kill switch to insure your system is powered. a) Level the wall plate. If you have a wire in the R terminal and no wire in the RC terminal, verify the jumper loop is inserted. Even if only 24 volts run through the thermostat, its always a good idea to turn off the main power supply when touching wires together. Copyright 2023 Resideo Technologies, Inc. Honeywell Home is a trademark of Honeywell International Inc. used under license to Resideo Technologies, Inc. 10 Insert the wall anchors. With over 13 years of experience, we know how to get your products the recognition you're looking for. Here are a few things you can try to troubleshoot the problem: Check the batteries: If the screen is blank, the first thing to check is the thermostat's batteries. NOTE: Available System modes vary by model and system settings. If your system is fine, and the thermostat only works on batteries, you may need to involve a technician. Check the location of the temperature sensor. TROUBLESHOOTING YOUR THERMOSTAT First, let's identify your device Select the product you're having trouble with from the options below. Honeywell is one such label present in almost every household on the American continent. /CA 1.0 You have now finished installing and setting up your thermostat. Most Honeywell thermostats blink when in a time delay for cooling (or heating if it is a heat pump). DHCP is enabled. I will always buy superior made Honeywell products for my home. This FAQ is intended for thermostats that were newly installed or have not previously been providing heat. If not, you require a G-Wire to run your fan. Just installed a new series RTH5160 Thermostat. Sometimes, the display screen doesnt read anything. Remove the thermostat from wall plate for 10 seconds, then reconnect it. Open Hours: If the thermostat is battery powered check/replace your batteries. Alternate wiring (conventional systems) Use your guiding manual for the test. Others work via a touchscreen so there are no fiddly buttons of the yesteryear. Offer valid thru While our tips may not fix every issue you will deal with, these tips certainly are the right steps to take in order to help guide you on what to do next. Your heater or AC runs constantly and wont turn off. Wait for Heat On, the Fire icon, or the sun icon to appear (if the message/ icon is flashing, allow 3-5 minutes for heating to begin. The new one is a Honeywell TRH8500. Maximum of 1 Aux/E stage for systems with more than 1 heating equipment type. Maximum of 2 Heat Stages for conventional systems. Using your manual, enter the thermostat configuration and change the reversing valve setting and re-attempt to call for heat / return to step 1. Common Honeywell Thermostat Problems and How to Fix Them, Dometic Thermostat How to & Troubleshooting Guide. Error code E42- Router is not issuing an IP address to the thermostat. We offer customers superior solutions and services designed to maximize system productivity and uptime while reducing operating costs. This might prove to be more of a burden than you think, since purchasing an entirely new unit will be more cost-effective than buying a replacement for a broken part. For wires connected to the HVAC system. Go to your thermostat and switch from Heating to Cooling and then feel the temperature of the air blowing from the vent. Check the name or model number of your product to ensure it's correctly written in the search bar above. Touch SELECT when complete. There's usually a switch next to your furnace that turns it on or off. If none of the above works, dont lose hope. The AC won't run. Homeowner Support To be able to select. Some models, the O/b terminal is shared with another letter (typically W or W1), which allows the user to change the operation of the terminal, based on the system type programmed in the thermostat setup/configuration. Set it and forget it. If all is fine, then the issue is either with the furnace or AC. The honeywell rth111b is a programmable . Today, we are going to be doing just that. Here is a look at the common causes of the issue in some of the popular Honeywell thermostats. For thermostats with separate O/b and W terminals, make sure there is only one wire in either W or O/b. Tools you may need Removing your old thermostat 1. Touch SELECT to save your new schedule. Press and hold down the MENU button for 5 seconds. Next, remove your existing thermostat from the wall plate. You can also find detailed instructions on how to reset your model by accessing the user manual for your product. We mention this again not all thermostats follow therules above so its safer to refer to the color code chart in your instruction manual before operating on the wiring hookups. The problem could be that you need a stronger batteries brand. As it goes, you may be able to fix the troubleshooting with a few simple adjustments. System modes: Easy to install. Make sure no bare wires are touching. If you now feel heat and air flow, you likely have incorrectly configured your thermostat for a conventional gas/ Edit (11/20/2019) sorry for the delay in getting back. The following are some of the issues and the steps you can try to resolve them: If the no-Wi-Fi signal indicator displays in place of the Wi-Fi strength indicator on the home screen: Resetting a Honeywell thermostat can help if you want to change the program, or if the display doesnt power on. If your thermostat doesn't match your findings, then the temperature sensor is probably malfunctioning. Touch the TEMPERATURE displayed to adjust the desired heating or cooling temperature (Touch the TEMPERATURE display again to alternate between the cooling and heating temperature setting). Readings below 20VAC may indicate a short, and readings above 30VAC may indicate a bad transformer. Today, we are going to be doing just that. This product is sold exclusively through our Professional Partners. Sorry, something went wrong. Even if you dont have much knowledge about Honeywell thermostats, just like all appliances in your home, you can always try out a couple of troubleshooting tips that may get you back in business. Check the insides for dust, dirt, or corrosion. AC wire, connected to C on the equipment, is required for the thermostat to power itself. Monday through Friday:9am to 8pm CDT 14 Troubleshooting 15 Documents / Resources 15.1 References 16 Related Posts Included in your box Tools you will need. Find an authorized professional near you to complete your installation. 3. Some models use a small wire, similar to a metal staple. It sometimes looks like a light switch. 9am to 5pm CDT. Return to the first step of connecting to your Wi-Fi network. Remove the baseplate and check before calling the manufacturer. Verify your router is correctly setup to automatically give IP addresses. Demand more from your thermostat. Sorry, something went wrong. 6) The door switch. You will likely find that with a couple of lid flips, clicks, and disconnections, you may be able to save yourself the hassle of having a professional come out to take a look at your unit. Page 6 Quick Installation Guide Connect remaining wires. 4. Display is . Home Honeywell Thermostat Troubleshooting - A Six Step Guide. If the problem persists, examine the thermostat because a wiring issue may have arisen especially for Honeywell thermostats that need to be taken off the wall for battery replacement. Make sure the doors/panels to the HVAC system are closed properly (Many systems have a safety switch on one or both doors that prevents operation when the unit is open), Check the fuse on the Furnace Control Board (located inside the furnace), Verify the thermostat wires match the designations at the Furnace control board and take a picture (follow the wires out of the furnace to the wall-look for splices), Check the HVAC system for error codes (a small sight-glass / LED is typically visible, look for sequences of flashes that may indicate a problem. To be notified when this item is back In Stock, please enter your Email Address below: The Honeywell RTH5160 Digital Non-Programmable Thermostat offers intuitive operation with basic button functionality. Verify a wire is connected to Y (if you have cooling or a heat-pump). Confirm the message Heat On is solid (not flashing) on the thermostat display. If you're looking for a product that isn't a thermostat, try checking here. System modes: you can find details about these processes in theHoneywell programmable thermostat manual. In our article, we are going to explore a few of the most important troubleshooting tricks that every owner of a Honeywell thermostat must know. If labels do not match terminals, connect wires as shown below (see notes, below). This alleviates owners from the hassle of reentering their selected setting. Touch < or > to locate the desired period you wish to edit. 2. . If you don't have your physical copy of your manual, please find your model in the list of Honeywell thermostats, then look for the user manual at the bottom of the product page: https://bit.ly/3oPLlrN #weareresideoWant to come join our team? This system is often located in your basement, attic, or garage. /Type /XObject '"#%%%),($+!$%$ C $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ ," W !135AQSTqs"RUart24BC#$%&EbDVcud !12Aq ? /Type /ExtGState It was easy to install, and had all the features I need for a heat pump with em/aux heat control. Connect directly to the router signal. Saturday and Sunday This product is temporarily out of stock. Some Honeywell devices feature keypads with digital displays. If that fails to power up the thermostat, you may need to involve a technician. Most programmable thermostats have very similar options and settings. Recommended WPA2-AES Network Security Protocol. NOTE: Available Fan modes vary with system settings. Featuring auto-change from heat to cool and a change reminder alert for the 2 AA batteries (not included), you can be confident your comfort levels stay intact - even during a power outage, thanks to memory storage. Some thermostats may have screws, buttons, or clasps. There could be an issue with your power supply, or one of the thermostat's safety features has been tripped. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, SIMPLE DISPLAY NON-PROGRAMMABLE THERMOSTAT, Advanced Features for More Complex Systems. Go to your homes circuit breaker and make sure the breaker to the furnace is turned on. All day (24 hours), Monday through Sunday. - Reviewed: 10/03/2018 by Guy in NW Wisconsin. Copyright 2023 AllThingsHVAC. If these icons are flashing, the thermostat is in delay mode, which can last up to 5 minutes. Now, again use the arrow keys to hover over to the reset options. Its mission is to turn your AC on and off at certain temperatures. The W2, Aux, and E terminals are for multiple/ backup heat stages. Understandably, you wouldnt want to get to the point where youre operating Honeywell thermostat troubleshooting on and off. Touch the TEMPERATURE displayed to adjust the desired heating or cooling temperature (Touch the TEMPERATURE display again to alternate between the cooling and heating temperature setting). Start by removing the thermostat cover. Cycle through the modes until the required System mode is displayed, and then press Done. We are working on it. There's usually a switch next to your furnace that turns it on or off. Honeywell Thermostat Troubleshooting Guide Fix the Temper on YourTemperature Stat, Electronic Thermostats Honeywell Thermostat Cool On Flashing and Battery Check, Step 4 A Unit with a Short Fuse andHoneywell Thermostat Blank Screen. Replaced a much older thermostat. Confirm the thermostat is set to Cool mode and the setpoint (the number at the top of the thermostat display), is set to a temperature lower than the display temp (the larger number in the center of the display). We're delighted! Digital programmable thermostats work around your schedule. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support. Make sure the internet cable is plugged in. Once the RESET option is visible on the screen click on SELECT. Contact Sup- port at 1-855-733-5465 to find a pro-installer in your area. Check your jumper wire. Your thermostat has no power or is unresponsive. The packaging actually boasts about keeping the temperature +/- 1 degree from the set point. Issues where the thermostat was previously heating normally are addressed in the Additional Steps below and may need to be addressed by a local HVAC professional. Cycle through the modes until the required Fan mode is displayed, then press Done. Thermostats come in different models, so they might exhibit various calibration techniques. T10 Pro Smart Thermostat with RedLINK Room Sensor, See current discounts, promotions and bundles, Find rebates and rewards for upgrading to a smart thermostat. We formed this web site so consumers could have an educational place to go for good, solid information. Therefore, we have put together a small list below and - if available - listed the suitable solutions. Touch the Menu from the thermostat main screen. << If its not shut properly, then the door switch will not activate the central HVAC system. Also, verify that no wires are loose or incorrectly placed. This video goes over w. To change the Wi-Fi connection, follow these steps: If heating is not working on your RTH8500WF Wi-Fi Series Wi-Fi Touchscreen Programmable Thermostat, try these troubleshooting instructions: Check this too: Dometic Thermostat How to & Troubleshooting Guide. Some systems won't power up if the cover isn't fully closed. The display will turn on. You may not realize it, but when it comes to issues with your Honeywell thermostat, you just might have it in you to resolve the issue yourself. Home Smart Home Common Honeywell Thermostat Problems and How to Fix Them. To connect to Wi-Fi during initial setup: After the Configuration step during the initial install, you will be prompted to connect your Smart Wi-Fi 9000 to your Home Wi-Fi. Check your jumper loop. Wait for 30 minutes, connection can take several minutes. /Subtype /Image If after replacing the batteries your thermostat is no longer working, here is what you can try to resolve the issue: If the cooling system does not respond on your Honeywell RTH5160 Series Non-Programmable Thermostat, try these troubleshooting tips to fix the problem: If you have a Honeywell WIFI smart thermostat (9000) and cooling is not working, try the following troubleshooting instructions: If you are unable to complete the connection process on your Honeywell Wi-Fi thermostat, try the following before proceeding: If you experience an inability to connect, failure to register, or frequent Wi-Fi signal loss, verify the following: If the screen on your Honeywell thermostat is blinking, the batteries powering it could be dead. This code displays for 30 seconds then the thermostat will re-enter Wi-Fi Setup mode. You can skip this step if you have a digital thermostat with a blank display. gpjn. If your thermostat doesnt match your findings, then the temperature sensor is probably malfunctioning. 4 0 obj To change the temperature display from Fahrenheit to Celsius (or Celsius to Fahrenheit), please follow these instructions, depending on your thermostat family model. Auto: Thermostat selects heating or cooling as needed. Compressor is not used. Using a multimeter, measure the AC voltage between your R/RC wire and your C wire. Wait 5 minutes for the system to respond. Shut the access door (on the furnace) correctly. Honeywell Thermostat Screen Not Responding# The thermostat is now reset. HVAC PRO AND BEGINNERS D2D NY Real World HVAC Simplified 9.77K subscribers Subscribe Like Share 89K views 2 years ago HONEYWELL. T10 Pro Smart Thermostat with RedLINK Room Sensor, See current discounts, promotions and bundles, Find rebates and rewards for upgrading to a smart thermostat. The Honeywell Home simple display non-programmable thermostat is as intuitive as it is simple. Get a detailed quote from a dedicated sales rep. You enjoy the savings & are now a preferred customer. Verify the furnace/air handler door is closed, the power switch is on, and the breakers are on. Saturday and Sunday: 9am - 5:30pm CDT, Online Order Support and Customer Service Dont worry, in this guide, well teach you how to resolve some of the common Honeywell thermostat problems and the correct way to set up your device. Confirm your wiring is correct, and the wires have good contact in the terminals (tug gently on the wires). Turn the thermostat up or down 5 degrees depending on the season. (wJAPNwa_o _b]BWi) Speak directly with an agent for help with our products. 1/1/01 Reset the circuit breaker/ replace the fuse. !HvC) Welcome to The Indoor Haven. In the worst case scenario and if all Honeywell thermostat troubleshooting fails, you need to get a new thermostat. The thermostat operates between 20-10VAC, supplied to the R/RC terminals and returning through the C terminal. With the included UWP mounting system, hardware and quick install guide, you'll have everything you need to install. If you have a dual-fuel system (a system that provides heat with a heatpump or electric furnace, with a back-up heat source fueled by oil or gas) we strongly recommend contacting an HVAC professional. Remove the thermostat face plate and take a picture of your wiring, and of the label on the back of the thermostat to reference later. Honeywell have a range of home thermostats that enable users to take control of their home comfort and save on energy costs. Set value to 0 if you do not have Heat Stage/ Backup Heat Stage. To confirm your system is off, change the temperature on your existing thermostat, so the system starts heating or cooling. Check that with a small torpedo level. 1 2 . /SMask /None>> Install and set up your Honeywell thermostat easily! 1 0 obj Page 5 RTH5160 Series Insert the wall anchors. Turn off mobile data. Confirm the message Cool On is solid (Waiting for Equipment is not displayed) on the thermostat display. If the problem still persists, using a multimeter measure the AC voltage between your R wire and W wire (between RC and Y for heatpump systems) to make sure it is between 20-30VAC. Make sure the HVAC system breakers are on, and that the power switch is mounted to the HVAC is on. It is required for all Wi-Fi thermostats. /Filter /DCTDecode /Producer ( Q t 4 . If yes, theres nothing wrong with your system, but its not correctly configured. For all systems, the fan is controlled by the G terminal. Learn how much a Wi-Fi Thermostat could save you on your energy bills. One reason the thermostat display might read blank its because the circuit breakers on your central air conditioner or furnace might have tripped. Business Networks (Enterprise networks, guest networks, or networks that require logging in via a web page/portal) are not supported. Make sure a wire is connected to W for these systems. At that point, the furnace should kick in. Honeywell Heat Pump Thermostat Troubleshooting: Outside Air Temperature Sensor Installation. This non-programmable thermostat's straightforward backlit display provides a seamless approach to navigating in home heating and cooling functions. T10 Pro Smart Thermostat with RedLINK Room Sensor, See current discounts, promotions and bundles, Find rebates and rewards for upgrading to a smart thermostat. Easy to install and operate. Please, Honeywell Home RTH5160D1003 Simple Display Non-Programmable Thermostat Reviews, Honeywell Home RTH9585WF1004 Wi-Fi Smart Color 7 Day Programmable Thermostat, Honeywell RLV3120A for Electric Baseboard Heating Digital Thermostat, Honeywell Home CT50K1002/E1 Standard Heat Only Manual Thermostat, Honeywell Home CT50K1028/E Low Temperature/Garage Non-Programmable Thermostat, Honeywell Home CT31A1003/E Heat and Cool Non-Programmable Thermostat, Straightforward display and basic buttons keep operation simple, Backlit display shows current room temperature and set point temperature simultaneously, Includes change reminders for low batteries, Program is retained in memory in the event of a power outage, Fahrenheit or Celsius temperature display, Includes UWP mounting system, mounting hardware and quick install guide. However, before calling the serviceman, make sure youve tried all the easy fixes to treat the problem yourself. The backlit screen coupled with basic button function makes this thermostat an easy-to-use solution to control temperature. Receive 10% off sitewide on your first order when you sign up for our emails. Our wiring diagrams section details a selection of key wiring diagrams focused around typical sundial s and y plans. Message us on Twitter for help with our products. In our article, we are going to explore a few of the most important troubleshooting tricks that every owner of a Honeywell thermostat must know. Confirm the thermostat is set to Heat mode and the setpoint is set to a temperature higher than the display temperature. Make sure furnace door is closed securely. Enter the password for your Home Wi-Fi network. Did we overlook something? Click on the < or > button until you see the RESET option on the screen. User Manuals, Guides and Specifications for your Honeywell RTH5160 Series Thermostat. Continue to the Thermostat Wiring section. 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And W terminals, make sure the HVAC is on a technician thermostat to power up the thermostat power..., theres nothing wrong with your system is fine, and had all the easy to! And W terminals, connect wires as shown below ( see notes, below ), you be!, below ) the issue is either with the included UWP mounting system hardware...